Refund policy

Return and Refund Policy

7-Day Return Window We have a 7-day return policy, which means you have 7 days after your item is delivered to request a return. Any requests made after this period will not be eligible for a return.

Eligibility & Condition To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return To start a return, contact us at onepotkitchenblog@gmail.com. Please note that returns must be sent to the following address:

29523 TWISTED TREE TRAIL, Fulshear TX 77441

Return Shipping Fees * Defective or Damaged Items: If the item is confirmed to be defective, damaged, or the incorrect product, One Pot Kitchen will provide a prepaid return shipping label at no cost to you.

• Non-Defective Returns (Change of Mind): If the product is not faulty and you are returning it for personal preference, the customer is responsible for all return shipping costs. If we provide a prepaid label for your convenience, the cost of that label will be deducted from your final refund.

Damages and Issues Please inspect your order immediately upon reception and contact us right away if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Unfortunately, we cannot accept returns on sale items or gift cards. Items sent back to us without first requesting a return will not be accepted.

Refunds We will notify you once we’ve received and inspected your return to let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it can take additional time for your bank or credit card company to process the refund. If more than 15 business days have passed since approval, please contact us at onepotkitchenblog@gmail.com.